Adeptra

Adeptra Ltd. provides automated contact and resolution services to consumer credit and risk management companies. It offers Auto-resolution Services, which are two-way voice and alerting solutions to reach out and deliver customer communication through voice, fax, pagers, text messaging, and email; and Adeptra Analytics, an analytics platform that enables financial organizations to build consumer credit and risk management strategies. The company also provides industry-specific solutions for business processes, such as fraud detection, collections, and marketing. It serves financial institutions, card issuers, and banks, as well as mortgage lending, loan, and utility markets. The company has a strategic alliance with Fair Isaac Corporation. Adeptra Ltd. was formerly known as RealCall Ltd. The company was founded in 1996 and is headquartered in Reading, the United Kingdom. It has additional offices in Norwalk, Connecticut; and London, the United Kingdom, as well as in Sydney, Singapore, and Hong Kong.

show less