Bigprofiles

BigProfiles is an Artificial Intelligence Platform designed for Call Centers, Utilities companies, Comparators, Banks, Insurance companies, Telco and No Profit. Large companies such as Teleperformance, Comdata, Eni, Unicef already have already successfully subscribed to our services. BigProfiles is the first Artificial Intelligence platform that predicts the purchase probability of each potential customer in a list or CRM, before proceeding to contact them in a telesales/telemarketing campaign. Main use cases for Telesales using BigProfiles: • Cut the segments with the lowest conversion rates from cold lists to contact: -20% Operating costs • Assign a real-time priority to inbound contacts based on their propensity to buy: + 20% Conversion Rate • Identify the most targeted contacts for a Cross-Selling campaign in order to increase the sales: + 70%. • Assign the best leads to the best operators: + 30% Conversion Rate

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