Consilium Software

Consilium Software Inc (Pte), Ltd. is a leading Unified Communications software company specializing in on-premise and cloud solutions for enterprises, contact centers and Managed Service Providers. Consilium Software offers a complete solutions platform for unified communications and collaboration with alliance products, Consilium technology powered services and Consilium's proprietary Uni™ suite of products and applications. Consilium UniSuite products offers unified communications and customer interaction management products, including interaction analytics, enterprise collaboration, mobile text messaging contact, and outbound contact automation solutions, as well as solutions for Web self-service, assisted Web-service, and knowledge management. Consilium UniCloud Service Automation and cloud fulfillment Platform for service providers and large enterprises delivers collaboration services across public, private and hybrid cloud. UniCloud is a multi-vendor cloud provisioning and orchestration platform that enables Managed Service Providers to provide UCaaS to their enterprise customers. The company provides IP telephony, unified contact center, IP video, and agent desktop products; and automatic call distributor systems, workforce management software, voice portals, business intelligence software, and quality management and unified communication applications, as well as develops connectors and integrations between applications or systems. It also offers professional services, such as desktop interface development, database and host connectivity, CTI application and integration, and reporting services. In addition, the company provides consulting, managed, education, software development, unified communications assessment, contact centre optimization, and support services. It serves clients in financial services, BPO, telecom, transport, hospitality, and retail industries. Consilium Software offers managed unified communications and contact centre applications to customers with the option of Software as a Service (SaaS) as well as on-premise delivery models. The company was founded in 2007 and is headquartered in Singapore, with subsidiaries and fully-staffed branch offices in India, Malaysia (Kuala Lumpur), Canada (Toronto), Australia (Melbourne), Thailand and Taiwan (Taipei City.)

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