Naldo

Naldo has now developed what Ebner-Chung believes will be a more cost-efficient and convenient solution to tackle heritage problems in the industry. Through the platform, customers can easily place orders online, removing the need for phone interaction with delivery suppliers. These orders are then distributed to Naldo's vast driver-fleet via a mobile-app. Customers can easily track the status of their order via SMS messages which are sent from the companys servers. With an online platform Naldo avoids the high (variable) cost of a call center, allowing for much cheaper pricing and dramatically improved efficiency when scaling the service country-wide or overseas. The service is currently used by hundreds of corporate customers and thousands of users throughout the metropolitan area of Seoul.

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