Oct8ne

oct8ne's proprietary co-viewing technology allows eCommerce companies to provide customers with a personalized in-store experience online. Agents and customers view and search for products together, creating opportunities for increased sales as agents upsell/cross-sell in real-time. Unlike traditional live chat services designed to provide customer service, oct8ne equips agents with tools to engage in personal selling while providing product expertise over the phone or chat. Post-visit sales intelligence/analytics allow companies to continuously optimize their sales process.