Vocalcom
Vocalcom's email is customer-success@vocalcom.com
and
Vocalcom's phone number is +971 4 446 41 00
.
Vocalcom was founded on the principle of a wonderful user experience, providing a contact center software based on an innovative design and useful functionality. More than 3,500 companies such as McDonald's, Disney, and ITV are using Vocalcom to sell more, and serve better. Loved by 550,000+ users for its beautifully crafted interface, Vocalcom is the leading global provider of cloud customer contact and sales acceleration technology, that enables both Sales and Service departments to unlock massive productivity gains and deliver a personalized customer service experienc...
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Vocalcom was founded on the principle of a wonderful user experience, providing a contact center software based on an innovative design and useful functionality. More than 3,500 companies such as McDonald's, Disney, and ITV are using Vocalcom to sell more, and serve better. Loved by 550,000+ users for its beautifully crafted interface, Vocalcom is the leading global provider of cloud customer contact and sales acceleration technology, that enables both Sales and Service departments to unlock massive productivity gains and deliver a personalized customer service experience regardless of the channel - enabling simple and intuitive interaction with any customer. Whether your goal is to increase productivity through efficiency gains, drive successful mobile customer engagement, reduce operational costs, or deliver a faster customer service , Vocalcom offers an open contact center software that efficiently improve sales effectiveness and customer experiences, giving you a significant competitive advantage. Businesses that want to provide an effortless experience for customers who are using mobile devices for voice, text, social media, video and Web interactions gain significant advantage using Vocalcom contact center software. In contrast to conventional contact center software, you are freed from the ongoing expenses and headaches of running IT infrastructure. No other contact center software provides this kind of easy, efficient access to rich customer engagement capabilities. By offering consumers a wide range of options for connecting with your company, you create the opportunity for a differentiated and dramatically improved customer experience. A Stunning all-in-one contact center software that easily connect your team to everything, and automatically provides in real time full context, including elements such as customer history, app navigation flow, previous contacts, location, and preferences. PCI DSS-compliant, it comes with best-in-class multi-channel routing, rich customer interactions capabilities, a powerful dialer, and a complete set of customer engagement applications to manage faster and more efficiently customer interactions over mobile devices, and across every channel—and by so doing, boosts agent productivity and improves customer experiences, while powering successful & profitable customer interactions. Turn customer service into ROI, ASAP—No IT support needed Vocalcom, together with its subsidiaries, develops and markets call center software and voice over Internet protocol solutions to contact centers in Europe and internationally. It provides Hermes .Net, a call center software that allows the management of video calls and Web surfers; Hermes Eagle, a predictive dialer algorithm that is used to optimize outbound campaigns; live chat applications; IPBX OnXMedia, which include tools to improve customer service, streamline operations, and optimize human resources; and VoiceVision, a video call application that provides personalized visual communications solutions. The company also offers Natural Language, a speech recognition software that manages voice and chat dialogues with the capability of changing the language during the conversation; Hermes pro, a call center software solution for leveraging various communication channels; Hermes Fox, a predictive dialer Avaya solution developed to work together in an outbound call environment; and iRecoder, a call recording software. In addition, it provides consulting, installation, training, VRU and agent script development, and support and guidance services for its products. The company’s products are used in debt collection, telemarketing, sales force, live chat, and Web and home-based call center applications. VocalCom S.A. was founded in 1995 and is based in Paris, France. It has subsidiary locations in Martinique, Guadeloupe, Venezuela, Colombia, Senegal, Algeria, Egypt, Israel, Saudi Arabia, Ivory Coast, Benn, Cameroun, and India.
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Website | vocalcom.com | |
Industry | Computer Software | |
Location | Paris, île De France, France | |
Employees | 205 | |
Founded | 1996 |
HQ | 25 Rue Balzac | |
Phone | +971 4 446 41 00 | |
customer-success@vocalcom.com | ||
Funding | 75,000,000 USD | |
Competitors | Microsoft, Sap, Epam Systems, Vmware, Adobe, Sas, |
Website | vocalcom.com | |
Industry | Computer Software | |
Location | Paris, île De France, France | |
Employees | 205 | |
Founded | 1996 | |
linkedin.com/company/vocalcom | ||
HQ | 25 Rue Balzac | |
Phone | +971 4 446 41 00 | |
customer-success@vocalcom.com | ||
Funding | 75,000,000 USD |
Email Patterns for Vocalcom
Top Competitors for Vocalcom
Vocalcom Questions
Where are Vocalcom's headquarters?
Vocalcom's headquarters are in 25 Rue Balzac
What is Vocalcom's phone number?
Vocalcom's phone number is +971 4 446 41 00
What is Vocalcom's official website?
Vocalcom's website is vocalcom.com
How many employees are working in Vocalcom right now?
Vocalcom has
205 employees.
View the Email and Phone Numbers for all 205 working at Vocalcom.
What is Vocalcom's industry?
Vocalcom's industry is
Computer Software
Who are Vocalcom's top competitors?
Vocalcom's top competitors are
Microsoft
,
Sap
,
Epam Systems
,
Vmware
,
Adobe
,
Sas
What is Vocalcom's email address?
Vocalcom's email address is customer-success@vocalcom.com
What are Vocalcom's categories?
Vocalcom's categories are Customer Service, SaaS, Software, VoIP
What is Vocalcom's location?
Vocalcom's location is
Paris, île De France, France
When was Vocalcom's founded?
Vocalcom's founding year is 1996
What is Vocalcom's funding?
Vocalcom's funding is 75,000,000 USD
What is Vocalcom's current status?
Vocalcom's current status is acquired
Top Vocalcom Employees
Sales Engineer And Trainer Contact Center And Call Center Technology
bmayhew@noblesys.com
+1720-454-7204
Cloud Operations Director
h.lhachimi@vocalcom.com
+1203-424-3800
Team Lead Na Support Operations
bsparks@shoretel.com
+1972-765-9080
Customer Success Manager
benjiman11@rocketmail.com
+3375-094-3110
Country Sales Director
paulamejiabriz@att.net.mx
+1773-276-0070
Account Executive North America
jocelyn@vocalcom.ca
+3315-537-3050
Services Director, Latam
dsa.andrade@gmail.com
+551198-737-2548